Microsoft Research Community

We're very sorry AutoCollage isn't available in Canada yet. We hope this will change soon, and will update this forum when we know more. Sorry again, and thank you for your patience.

I'm sorry we still haven't resolved the issue you're experiencing purchasing AutoCollage. While we can support AutoCollage itself, the people answering questions on this forum unfortunately don’t have any access to Windows Marketplace and the online Microsoft Store, so we can’t (for example...

Thank you for purchasing AutoCollage, we're sorry the registration process is confusing! When you purchase AutoCollage, a product key is created and deposited in your digital locker (Windows Marketplace) or your Account information (Online Microsoft Store), depending upon whether you purchased in...

When you purchase AutoCollage, a product key is created and deposited in your digital locker (Windows Marketplace) or your Account information (Online Microsoft Store), depending upon whether you purchased in the US or the EU respectively. For US purchase, you can look up your product key by going to...

Hi Oliver - We're sorry you weren't able to buy AutoCollage. Unfortunately it's only available in the US and the EU today. Microsoft is working on making its online stores available to other regions, which would make AutoCollage available in those regions as well. We'll post details as...

Thank you for buying AutoCollage, sorry the process of downloading it has been confusing! When you visit the Digital Locker, it will usually have a line item for each piece of software you've purchased, with a 'Download' button. If this is not the case, you can visit this download link and...

Unfortunately the answer for availability in Canada is the same as for other regions where AutoCollage isn't already available. The online Microsoft Store is expanding into new regions, and we hope to have broader availability of AutoCollage soon, but we don't have any specific information on...

The online Microsoft Store confirmed that visa debit cards are treated as visa cards for the purpose of purchasing Autocollage. To purchase AutoCollage using your visa debit card, please select 'Visa' under 'credit card type' and you should be able to complete the transaction. Sorry for...

Hi Richard - Unfortunately I don't know any timeframes for Microsoft Store explansion into other regions. One thing that should give a little hope: the new sites in new countries will be Microsoft Stores, not Windows Marketplace. Windows Marketplace has been around for ages, but the online Microsoft...

We would like as many people as possible to be able to enjoy AutoCollage. AutoCollage is available through Microsoft's online stores, namely Windows Marketplace and the online Microsoft Store in the UK. Microsoft is working to expand its online stores into more regions, and hopefully AutoCollage...