Search results for 'app:forums' matching tag 'problems'

X-Box 360 Support

rdadd — Wed, 08 Apr 2009 05:00:00 GMT

When I open WWT on my computer everthing works as advertised. The opening screen says "Navigate with an X-box 360 Controller by connecting it before launching".

I've tried this, and it doesn't work. Does WWT have a streaming capability to the X-box? (I have no trouble streaming video, audio, photos, etc.

Can someone advise me on what to do to get X-box to work?

Thanks,

rdadd

NO TEXT IN WHITE TEXT FIELDS

carlartes — Mon, 25 Aug 2008 05:00:00 GMT

On my images of the sky (these are all right) I can see the white text fields, but there ist no text appearing (just the white fields).

How to proceed to get the respective text into the text fields?

Thank You for a feedback.

Carlos

Menu bars shaking

tuleybw — Wed, 06 Aug 2008 05:00:00 GMT

I have been trying to resolve the issue of both the top and bottom menu bars shaking violently for a couple of weeks now without any success. The image appear without any problems and the sky background does not appear to shake. Just the menus. I have rebooted, unplugged USB mouse and keyboards. The program is running on the Visa Home on a D630 Dell laptop, with 2GB memory and a Mobile Intel(R) 915GM/GMS/910GML Express Chipset Family video card.

Any suggestions would be great.

Thank you

Hi

R-Xp — Fri, 27 Jun 2008 05:00:00 GMT

Hii Your Site Perfect ;)

Program just quits

gsilverman — Sun, 25 May 2008 05:00:00 GMT

With "view from this location" checked under "Settings", try moving the horizon line down so the sky fills the window. Whenever I do this, I get the message dialog: "WorldWide Telescope has stopped working..." and the program quits when I dismiss the dialog.

Re: Images won't render at all A WARNING TO ATI 9250 USERS

MikeGale — Sun, 18 May 2008 05:00:00 GMT

[quote user="WalrusLike"]

[quote user="Steve"]

Really wish MS did their homework....[/quote]

I don't think you are being reasonable Steve. No program anywhere is ever tested on every one of the millions of differently configured and spec'd machines. Their spec is correct... many machines with that config work fine... its just seems that a certain type of card is not able to render the images... that's not Microsoft's fault... its just bad luck for those of us who have those cards... I have one myself :(

[/quote]

A warning: The geniuses at ATI decided to discontinue support for the 9250 (and other cards) for versions of Catalyst after 6.5. (As far as I can establish version 6.5 does support those cards, but I have not verified this.)

Later versions of Catalyst will install on a machine but they will destroy your ability to use DirectX and will not work in any noticeable way.

Once installed it is very hard to uninstall the damage done by Catalyst. (I have not yet found a credible and comprehensive description of the process on-line.)

Don't let attempts to make WWT work destroy other abilities on your computer!

Flashing Menus

JoeM — Sun, 18 May 2008 05:00:00 GMT

Just installed WWT and updated to 2.1.08. The top and bottom menus flash constantly. Environment:

Dell Dimension 2400, 1GB onboad graphics.
Vista Ultimate SP1
IE7 7.0.6001.18000

I have disconnected my WACOM tablet. The remaining USB connections are for muose and keyboard via Belkin KVM.

Thanks in advance for any assistance,

JoeM

Re: Images won't render at all

Steve — Sat, 17 May 2008 05:00:00 GMT

Really wish MS did their homework before posting an incorrect minimum requirement for this highly touted software. I had 512 MB of RAM when I discovered this problem, and since the minimum spec was 1 GB, I assumed that upgrading the RAM would fix it. I then spent $120.00 to max out the RAM to 2GB, only to discover that the video card, which is within spec, needs to be replaced. This has never happened before with any application I have run. How is it that the industry leader can let this pass QA? The only response I've received so far is a question as to whether I have access to another video card to try. Are WE expected to perform QA for Microsoft now? Does MS believe that because this program is free, they can inconvenience their customers this way? This is not some obscure video card....it came standard with one of the most popular PC's sold...an HP Pavilion! I commend MS's ability to create a great program, but they should be aware that this sort of experience is exactly why more people are considering Mac's for their next computer purchase...I know I certainly am.

Cannot stay zoomed in

porlek — Sat, 17 May 2008 05:00:00 GMT

The only problem I am having is with the zoom, it zooms into the image brilliantly when I use the + key but as soon as I release it the image zooms back out again instantly, it even does this when I double click for it to zoom in, it zooms in great and then instantly straight back out. I cannot keep it zoomed in!

I have Windows XP with all patches etc., have Microsoft Mouse & Keyboard, have no other problems with the software whatsoever and can see the images brilliantly and in hi-res but only for a split second before it rushes away again... not good. Any ideas what could be causing this?