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Hi Johnny892, This problem is usually related to the driver for your graphics card. I would recommend contacting the manufacturer site for your card and downloading the latest Windows 7 installer. Please contact us on acfeed@microsoft.com if you have any further issues. Thanks, The AutoCollage Support Team
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Could you try to create a collage using the sample images in Windows and see if this completes? If so, it may be related to the issue on our blog with images where the date stamp is corrupted: http://autocollage.spaces.live.com/blog/cns!6086F52EC280775C!200.entry Thanks, Chris
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Hi Anthea, Microsoft Research AutoCollage 2008 is available in Australia on the Microsoft Store: http://www.microsoftstore.com.au/shop/Microsoft/AutoCollage-2008 Regards, Chris.
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Hi Andreas, I looked back at your original e-mails and did some research on the error message you have reported here. As you may have noted, the MSDN article recommends considering driver upgrades and then possibly replacing the graphics card. After some searching I found the following threads which relate to your problem: http://forums.nvidia.com/index.php?showtopic=38508&st=400 http://www.tomshardware.co.uk/forum/page-248624_15_0.html Both of these indicate that the GeForce 8x00 series of cards
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Dear punky440 Unfortunately the application is not available in your region at this time. The Microsoft Store is continuously expanding its market coverage. Customers may influence this expansion by posting/sending feedback to this link . Regards, Chris.
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Hi dampro, Thanks for the feedback. At this point in time it is not possible to find out which images were used to create an AutoCollage. I will pass on your recommendations to the team for review in any future development. Regards, Chris.
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Hi Jpoaks, This does indeed sound like a known issue with image files where the "Date Modified" on the image is in the future. This may occur due to issues with certain cameras as well as just general corruption. Please see this entry on our Blog for more information: http://autocollage.spaces.live.com/Blog/cns!6086F52EC280775C!200.entry Thanks, Chris.
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Hi lamike24, This may be related to a graphics driver issue. I would recommend you check that you are running the latest driver from your graphics card's manufacturer and then try again. Please do contact us at acfeed@microsoft.com if you have further issues. Thanks, Chris.
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Hi newfie, Many thanks for trying AutoCollage. Unfortunately the application is not available in your region at this time. The Microsoft Store is continuously expanding its market coverage. Customer may influence this expansion by posting/sending feedback to this link . At this time the product can only be purchased online. It is my understanding that to purchase from the US site you will require a credit card which is registered to a US based address. Regards, Chris.
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Hi zito palo, Unfortunately the application is not available in your region at this time. The Microsoft Store is continuously expanding its market coverage. Customers may influence this expansion by posting/sending feedback to this link . Regards, Chris.