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Carol; Could you please send me a private message with your email so we can try to fix this? Thanks
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Hi Carol: Are you on a corporate network?
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Troy65: Would you please send me a private message with your email address. I would like to see if we can get you going. Thanks
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Please give us time to reply to issues. We are working to try to make everyone happy.
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One thing to try. During testing phase we found that if you use the standard Vista video drivers the program experienced problems displaying the pictures. Please make sure that you have the manufacturer's video driver. Also, please make sure that you don't use 120 DPI. Thanks
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Check this post. We are looking into this problem. http://community.research.microsoft.com/forums/t/1057.aspx Thanks for the post
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See this Post http://community.research.microsoft.com/forums/p/1051/1259.aspx#1259
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If you are behind a Proxy Server you will need to make a change to your browser. For Firefox: Select Menu Item Tools >> Options Select Advanced Tab, then Network Under Connection Select the Settings Button Select Auto-detect proxy settings or use manual settings and specify your proxy sever For IE users: Select menu Item Tools >> Options Select the Connections Tab, LAN Settings Select Use a proxy server for your LAN and then specify your proxy name and port (Usually 80)