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  • Re: Field of view indicator

    You can modify the XML file that stores all the instruments (camera & telescopes) and it will show up. The file is instruments.xml On XP it is located at C:\Documents and Settings\<username>\Local Settings\Application Data\Microsoft\WorldWideTelescope\data On Vista it is located at C:\Users\<username>\AppData\Local\Microsoft\WorldWideTelescope\data The format of the XML is somewhat self explanatory (if you are familiar with XML files). You will need to put the technical info in yourself
    Posted to Installation Issues (Forum) by DarrenGe on 05-20-2008
  • Unable able to launch Tours from the website for FireFox & Safari

    There is a known issue where the web site will not launch a tour or search if you are using FireFox or Safari. Solution: To See a Tour, open WorldWideTelescope and go to Guided Tours tab and you will see a list of tours that you can run in the application.
    Posted to Installation Issues (Forum) by DarrenGe on 05-13-2008
  • Setup launches a different Setup Program (ClearType, Diskeeper, Virtual PC etc)

    Symptoms: When installing WWT, a different program attempts to install. Cause: WWT extracts the Setup.exe file to your temp directory and runs it there. If there is another setup exe in that temp directory then that setup file is executed. Resolution(s): There are two possible resolutions for this issue. Delete the contents of your Temp directory. Temp directory can be located in these directory C:\Temp or C:\Users\<USERNAME>\AppData\Local\Temp (for Vista) Reinstall WWT Setup Save WWT Setup
    Posted to Installation Issues (Forum) by DarrenGe on 05-13-2008
  • Not Connecting to the Internet, Proxy issues, Offline Mode?

    Symptoms Unable to connect to Internet Proxy issues Off line mode Receive this error: “ WorldWide Telescope does not detect an Internet connection. Only cached information is available and some functions will not operate without an internet connection. Switching to off-line mode. ” Cause WWT reads the connection settings in Internet Explorer. Some people behind firewalls and proxy servers are unable to change their settings in Internet Explorer. Resolutions There are two possible resolutions for
    Posted to Installation Issues (Forum) by DarrenGe on 05-13-2008
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