Installation Issues

Re: WorldWide Telescope will not run.

Lemaigre — Wed, 28 Jan 2009 19:57:52 GMT

Hi there

i solved this problem by myself

i uninstalled my videocard drivers and updated drivers through windows update

now WWT is working

and through dxdiag i am also able to get direct3d test running

Hope it will help some others

Re: WorldWide Telescope will not run.

Lemaigre — Wed, 28 Jan 2009 02:44:53 GMT

Hi Chuck

I have the same probleme with my toshiba laptop.

I use windows Xp sp3

the videocard is ATI mobility Radeon 7000 igp

direct x 9c and framework 2 are installed correctly

so i think this videocard is not compatible

pls le me know

Re: WorldWide Telescope will not run.

Chuck Needham — Thu, 08 Jan 2009 21:55:55 GMT

Hi Gehard,

What video card are you using? Also, do you have the latest drivers installed?

Re: WorldWide Telescope will not run.

Gerhard — Wed, 07 Jan 2009 19:11:13 GMT

I still keep getting the message "you need 3D and Direct X to run this program"

I went to the post : http://community.research.microsoft.com/forums/t/1095.aspx and re installed both programs and re installed WWT

and having re started the computer, the same message appears on the screen when I launch WWT.

What else can I do?

I have an XPS 400 computer

running Windows XP

SP3

Re: WorldWide Telescope will not run.

Chuck Needham — Thu, 07 Aug 2008 03:26:39 GMT

This post should help you: http://community.research.microsoft.com/forums/t/1095.aspx

WorldWide Telescope will not run.

Davestar — Sat, 26 Jul 2008 19:32:36 GMT

I installed WWT and I get a message "you need 3D and Direct X to run this program" I have 3D and DirectX installed on my Toshiba, with Windows XP, and all updates. Anyone have aany ideas ???