Installation Issues

Re: Running WWT Setup launches a different Setup Program

Imixe — Thu, 29 May 2008 19:56:13 GMT

Empty the Temp directory didn´t work for me but moving the installer to an empty folder works fine. Thanks Jim

Cheers.

Re: Setup launches a different Setup Program (ClearType, Diskeeper, Virtual PC etc)

Chuck Needham — Sat, 17 May 2008 03:08:25 GMT

chentiangemalc:

If you start WWSetup.exe then do not exit the different setup program do the following:

1. Start Command Prompt (cmd.exe)

2. dir %temp%\WWTSetup.msi /s

3. Find the relevant directory and executee the MSI or setup.exe from that directory

Example:

C:\DOCUME~1\Malc\LOCALS~1\Temp>dir %temp%\WWTSetup.msi /s
Volume in drive C has no label.
Volume Serial Number is 5814-391F

Directory of C:\DOCUME~1\Malc\LOCALS~1\Temp\WZSE0.TMP

10/05/2008 02:14 PM        21,182,976 WWTSetup.msi
               1 File(s)     21,182,976 bytes

     Total Files Listed:
               1 File(s)     21,182,976 bytes
               0 Dir(s)   2,561,495,040 bytes free

Hi chentiangemalc,

Thank you for the suggestion but, we now have a hotfix for this issue: Hotfix Available

Re: Setup launches a different Setup Program (ClearType, Diskeeper, Virtual PC etc)

chentiangemalc — Sat, 17 May 2008 02:46:58 GMT

If you start WWSetup.exe then do not exit the different setup program do the following:

1. Start Command Prompt (cmd.exe)

2. dir %temp%\WWTSetup.msi /s

3. Find the relevant directory and executee the MSI or setup.exe from that directory

Example:

C:\DOCUME~1\Malc\LOCALS~1\Temp>dir %temp%\WWTSetup.msi /s
Volume in drive C has no label.
Volume Serial Number is 5814-391F

Directory of C:\DOCUME~1\Malc\LOCALS~1\Temp\WZSE0.TMP

10/05/2008 02:14 PM 21,182,976 WWTSetup.msi
1 File(s) 21,182,976 bytes

     Total Files Listed:
               1 File(s)     21,182,976 bytes
               0 Dir(s)   2,561,495,040 bytes free

Re: Running WWT Setup launches a different Setup Program

Chuck Needham — Thu, 15 May 2008 00:06:33 GMT

This does seem to be the best fix for this issue:

Save WWT Setup to a different directory

Create a folder called "wwt" on your root drive Example: c:\wwt"
Go to http://www.worldwidetelescope.org/ download WWT. When prompted, Save the file to the folder you created.
Navigate to the folder you created and run WWT Setup.
Delete the setup file and folder once installation is complete.

Re: Running WWT Setup launches a different Setup Program

perrywb — Tue, 13 May 2008 22:33:52 GMT

Jim, this worked for me as well. Thanks for posting it, Perry

Re: Running WWT Setup launches a different Setup Program (ClearType etc)

Kiwidude — Tue, 13 May 2008 21:59:08 GMT

I found that by moving the install folder to a different directory it installed correctly.

The cleartype install popping up was really beginning to tick me off. I tried emptying the Temp folder but that wasn't helpful at all.

Thanks for the heads up Guys, it was really helpful.

Cheers,

Bill

Re: Running WWT Setup launches a different Setup Program(ClearType etc)

creb — Tue, 13 May 2008 21:26:58 GMT

I've tried deleting the contents of both temp directories but still have the problem with WWT trying to setup RemoteCalanders.

What did work was to move the setupwwt.exe to an empty folder and then running it from there.

Re: Running WWT Setup launches a different Setup Program

Jim Karam — Tue, 13 May 2008 20:03:34 GMT

Unfortunately, clearing the Windows temp directory or moving the Windows installer folder contents did not help for me. However, I did get it to install successfully by moving the downloaded installer into a directory only containing the installer.

Re: Running WWT Setup launches a different Setup Program

lutenegger — Tue, 13 May 2008 17:31:36 GMT

This solution didn't work for me.

This did...

In C:\WINDOWS\Installer moved the most recent installers to a different directory.

Installed WWT

Moved the installers back

Setup launches a different Setup Program (ClearType, Diskeeper, Virtual PC etc)

DarrenGe — Tue, 13 May 2008 15:10:51 GMT

Symptoms:

When installing WWT, a different program attempts to install.

Cause:

WWT extracts the Setup.exe file to your temp directory and runs it there. If there is another setup exe in that temp directory then that setup file is executed.

Resolution(s):

There are two possible resolutions for this issue.

Delete the contents of your Temp directory.

Temp directory can be located in these directory C:\Temp or C:\Users\<USERNAME>\AppData\Local\Temp (for Vista)

Reinstall WWT Setup

Save WWT Setup to a different directory

Create a folder called "wwt" on your root drive Example: c:\wwt"
Go to http://www.worldwidetelescope.org/ download WWT. When prompted, Save the file to the folder you created.
Navigate to the folder you created and run WWT Setup.
Delete the setup file and folder once installation is complete

Installation Issues

Re: Running WWT Setup launches a different Setup Program

Re: Setup launches a different Setup Program (ClearType, Diskeeper, Virtual PC etc)

Re: Setup launches a different Setup Program (ClearType, Diskeeper, Virtual PC etc)

Re: Running WWT Setup launches a different Setup Program

Re: Running WWT Setup launches a different Setup Program

Re: Running WWT Setup launches a different Setup Program (ClearType etc)

Re: Running WWT Setup launches a different Setup Program(ClearType etc)

Re: Running WWT Setup launches a different Setup Program

Re: Running WWT Setup launches a different Setup Program

Setup launches a different Setup Program (ClearType, Diskeeper, Virtual PC etc)

Symptoms:

When installing WWT, a different program attempts to install.

Cause:

WWT extracts the Setup.exe file to your temp directory and runs it there. If there is another setup exe in that temp directory then that setup file is executed.

Resolution(s):

There are two possible resolutions for this issue.

Delete the contents of your Temp directory. Temp directory can be located in these directory C:\Temp or C:\Users\<USERNAME>\AppData\Local\Temp (for Vista) Reinstall WWT Setup

Delete the contents of your Temp directory.

Temp directory can be located in these directory C:\Temp or C:\Users\<USERNAME>\AppData\Local\Temp (for Vista)

Reinstall WWT Setup