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Program just quits

Last post 05-28-2008 8:56 PM by gsilverman. 4 replies.
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  • 05-25-2008 11:22 AM

    Program just quits

    Reply Contact

     With "view from this location" checked under "Settings", try moving the horizon line down so the sky fills the window. Whenever I do this, I get the message dialog: "WorldWide Telescope has stopped working..." and the program quits when I dismiss the dialog.

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  • 05-27-2008 11:40 AM In reply to

    Re: Program just quits

    Reply Contact

    gsilverman:

     With "view from this location" checked under "Settings", try moving the horizon line down so the sky fills the window. Whenever I do this, I get the message dialog: "WorldWide Telescope has stopped working..." and the program quits when I dismiss the dialog.

    Hi gsilverman,

    Did you install .NET 2.0? I replied to your other post here: http://community.research.microsoft.com/forums/p/1193/1746.aspx#1746

    Also make sure you have the most recent video card drivers from your computer or video card manufacturer.

    Thank you,

    Chuck

    "The most exciting phrase to hear in science, the one that heralds the most discoveries, is not 'Eureka!', but 'That's funny...'" Isaac Asimov
    WorldWide TelescopeWorldWide Telescope


    Microsoft Research

  • 05-27-2008 8:36 PM In reply to

    Re: Program just quits

    Reply Contact

    I checked on my video drivers and it says I have the latest available. My card is NVIDIA

    GeForce 8400M GS. It's onboard in my laptop.

     

    Glenn... 

  • 05-28-2008 1:07 PM In reply to

    Re: Program just quits

    Reply Contact

    gsilverman:

    I checked on my video drivers and it says I have the latest available. My card is NVIDIA

    GeForce 8400M GS. It's onboard in my laptop.

     

    Glenn... 

    Hi Glenn,

    Please provide the following:

  • Operating System:
  • Version of WWT:
  • Running programs:
  • Video card driver date:
  • Location you are using:

    • To find your WWT version, click the little down arrow under "Explorer" and then click "About WorldWide Telescope"

     

    Thanks,

    Chuck Needham

    "The most exciting phrase to hear in science, the one that heralds the most discoveries, is not 'Eureka!', but 'That's funny...'" Isaac Asimov
    WorldWide TelescopeWorldWide Telescope


    Microsoft Research

  • 05-28-2008 8:56 PM In reply to

    Re: Program just quits

    Reply Contact

     Hello, Chuck,

     

    Here's the info you requested:

     

  • Operating System: Vista Business on an Intel(R) Core(TM)2 Duo CPU   T7500  @ 2.20GHz
  • Version of WWT: 2.1.8.1
  • Running programs: No running programs other than services.
  • Video card driver date: 5/11/2007  ver. 7.15.11.128 provider: NVIDIA for NVIDIA GeForce 8400M GS
  • Location you are using: Santa Ana, CA, orientation is Northern horizon.

    •  
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