Microsoft Research Community

My HP Pavilion, a1310n, was totally munched a couple of days ago. In order to bring it back I had to use my "Windows XP Recovery DVD, Version 6.0.61, Media Center Edition 2005" a 2 disk set Created by me in Feb. of 2006.

 I have recovered much of what was lost, however now when I try and use my "Microsoft Research, WorldWide Telescope" I get the Logo which states "Initializing Data" plus a separate message box stating "WorldWide Telescope has encountered a problem and needs to close. We are sorry for the inconvenience." and asking me to send Microsoft an error report which I try and do.

It will "Initialize Data" forever, I let it go all night last night. When I click the box to "Send Error Report" or "Don't Send" or the Red X to close the notice, the Logo also disappears and nothing has loaded. Before the Computer Crashed the Telescope worked, I really enjoyed it and would like it back.

I've tried everything I can think of, reinstalling etc. without success. Will appreciate any thoughts on how to fix it. Please note, I'm a novice and not familiar with the jargon.

Thank you for your help.

John

JOHN8765:

My HP Pavilion, a1310n, was totally munched a couple of days ago. In order to bring it back I had to use my "Windows XP Recovery DVD, Version 6.0.61, Media Center Edition 2005" a 2 disk set Created by me in Feb. of 2006.

 I have recovered much of what was lost, however now when I try and use my "Microsoft Research, WorldWide Telescope" I get the Logo which states "Initializing Data" plus a separate message box stating "WorldWide Telescope has encountered a problem and needs to close. We are sorry for the inconvenience." and asking me to send Microsoft an error report which I try and do.

It will "Initialize Data" forever, I let it go all night last night. When I click the box to "Send Error Report" or "Don't Send" or the Red X to close the notice, the Logo also disappears and nothing has loaded. Before the Computer Crashed the Telescope worked, I really enjoyed it and would like it back.

I've tried everything I can think of, reinstalling etc. without success. Will appreciate any thoughts on how to fix it. Please note, I'm a novice and not familiar with the jargon.

Thank you for your help.

John

Hi JOHN8765,

Try following the second resolution in this post: Setup launches a different Setup Program (ClearType, Diskeeper, Virtual...

Let me know if it works,

 Chuck

What are your machine's spec?

Mime froze up a few times, but turning the firewall and antivirus off seemed to help. The internet connection should be on too or the program could grind to a halt.