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installation successful, but program says "not installed"

Last post 05-14-2008 12:14 PM by Carla. 1 replies.
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  • 05-14-2008 2:46 AM

    installation successful, but program says "not installed"

    Reply Contact

    I have installed WWT successfully, but the window for Tours tells me that the program is not installed and of corse goes no further. I have tried at least five  times, each with the same result.  Can anyone help?

  • 05-14-2008 12:14 PM In reply to

    • Carla
    • Top 200 Contributor
    • Joined on 05-14-2008
    • Posts 2

    Re: installation successful, but program says "not installed"

    Reply Contact

     

    I had the same problem. I restarted my computer and noted that the icon for the program was there. I started the program through the icon and noted that the telescope was not installed. Go to the telescope icon and see if the telescope was installed on your system. I am trying to download the program for the telescope from Ascom right now. My problem is figuring out which download I will need.
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