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Setup launches a different Setup Program (ClearType, Diskeeper, Virtual PC etc)

Last post 05-29-2008 2:56 PM by Imixe. 9 replies.
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  • 05-13-2008 10:10 AM

    • DarrenGe
    • Top 50 Contributor
    • Joined on 11-16-2007
    • Redmond Research
    • Posts 7

    Setup launches a different Setup Program (ClearType, Diskeeper, Virtual PC etc)

    Symptoms:

    When installing WWT, a different program attempts to install.

    Cause:

    WWT extracts the Setup.exe file to your temp directory and runs it there.  If there is another setup exe in that temp directory then that setup file is executed.

    Resolution(s):

    There are two possible resolutions for this issue.

    • Delete the contents of your Temp directory.
      • Temp directory can be located in these directory C:\Temp or C:\Users\<USERNAME>\AppData\Local\Temp (for Vista)
      • Reinstall WWT Setup

     

    • Save WWT Setup to a different directory
      • Create a folder called "wwt" on your root drive Example: c:\wwt"
      • Go to http://www.worldwidetelescope.org/ download WWT. When prompted, Save the file to the folder you created.
      • Navigate to the folder you created and run WWT Setup.
      • Delete the setup file and folder once installation is complete
    TidBits --- What was left of Tid after he lit a cigar in the dynamite depot.
  • 05-13-2008 12:31 PM In reply to

    Re: Running WWT Setup launches a different Setup Program

    This solution didn't work for me.

    This did...

    In C:\WINDOWS\Installer moved the most recent installers to a different directory.

    Installed WWT

    Moved the installers back 

     

  • 05-13-2008 3:03 PM In reply to

    Re: Running WWT Setup launches a different Setup Program

     Unfortunately, clearing the Windows temp directory or moving the Windows installer folder contents did not help for me.  However, I did get it to install successfully by moving the downloaded installer into a directory only containing the installer.

  • 05-13-2008 4:26 PM In reply to

    • creb
    • Top 150 Contributor
    • Joined on 05-13-2008
    • Posts 2

    Re: Running WWT Setup launches a different Setup Program(ClearType etc)

     I've tried deleting the contents of both temp directories but still have the problem with WWT trying to setup RemoteCalanders. 

     What did work was to move the setupwwt.exe to an empty folder and then running it from there.

  • 05-13-2008 4:59 PM In reply to

    Re: Running WWT Setup launches a different Setup Program (ClearType etc)

    ConfusedI found that by moving the install folder to a different directory it installed correctly.

    The cleartype install popping up was really beginning to tick me off. I tried emptying the Temp folder but that wasn't helpful at all.

    Thanks for the heads up Guys, it was really helpful.

    Cheers,

    Bill

  • 05-13-2008 5:33 PM In reply to

    Re: Running WWT Setup launches a different Setup Program

    Jim, this worked for me as well. Thanks for posting it, Perry

  • 05-14-2008 7:06 PM In reply to

    Re: Running WWT Setup launches a different Setup Program

    This does seem to be the best fix for this issue:

    Save WWT Setup to a different directory

    • Create a folder called "wwt" on your root drive Example: c:\wwt"
    • Go to http://www.worldwidetelescope.org/ download WWT. When prompted, Save the file to the folder you created.
    • Navigate to the folder you created and run WWT Setup.
    • Delete the setup file and folder once installation is complete.
    "The most exciting phrase to hear in science, the one that heralds the most discoveries, is not 'Eureka!', but 'That's funny...'" Isaac Asimov
    WorldWide TelescopeWorldWide Telescope


    Microsoft Research
  • 05-16-2008 9:46 PM In reply to

    Re: Setup launches a different Setup Program (ClearType, Diskeeper, Virtual PC etc)

    If you start WWSetup.exe then do not exit the different setup program do the following:

    1. Start Command Prompt (cmd.exe)

    2. dir %temp%\WWTSetup.msi /s

    3. Find the relevant directory and executee the MSI or setup.exe from that directory

     Example:

    C:\DOCUME~1\Malc\LOCALS~1\Temp>dir %temp%\WWTSetup.msi /s
     Volume in drive C has no label.
     Volume Serial Number is 5814-391F

     Directory of C:\DOCUME~1\Malc\LOCALS~1\Temp\WZSE0.TMP

    10/05/2008  02:14 PM        21,182,976 WWTSetup.msi
                   1 File(s)     21,182,976 bytes

         Total Files Listed:
                   1 File(s)     21,182,976 bytes
                   0 Dir(s)   2,561,495,040 bytes free

     

  • 05-16-2008 10:08 PM In reply to

    Re: Setup launches a different Setup Program (ClearType, Diskeeper, Virtual PC etc)

    chentiangemalc:

    If you start WWSetup.exe then do not exit the different setup program do the following:

    1. Start Command Prompt (cmd.exe)

    2. dir %temp%\WWTSetup.msi /s

    3. Find the relevant directory and executee the MSI or setup.exe from that directory

     Example:

    C:\DOCUME~1\Malc\LOCALS~1\Temp>dir %temp%\WWTSetup.msi /s
     Volume in drive C has no label.
     Volume Serial Number is 5814-391F

     Directory of C:\DOCUME~1\Malc\LOCALS~1\Temp\WZSE0.TMP

    10/05/2008  02:14 PM        21,182,976 WWTSetup.msi
                   1 File(s)     21,182,976 bytes

         Total Files Listed:
                   1 File(s)     21,182,976 bytes
                   0 Dir(s)   2,561,495,040 bytes free

     

     Hi chentiangemalc,

    Thank you for the suggestion but, we now have a hotfix for this issue: Hotfix Available

    "The most exciting phrase to hear in science, the one that heralds the most discoveries, is not 'Eureka!', but 'That's funny...'" Isaac Asimov
    WorldWide TelescopeWorldWide Telescope


    Microsoft Research
  • 05-29-2008 2:56 PM In reply to

    • Imixe
    • Top 500 Contributor
    • Joined on 05-13-2008
    • Posts 1

    Re: Running WWT Setup launches a different Setup Program

    Empty the Temp directory didn´t work for me but moving the installer to an empty folder works fine. Thanks Jim

    Cheers.

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